Refund Policy

Revloop reviews refund requests on a case-by-case basis. Because the platform involves approved business setup, call routing, telephony infrastructure, and operational handling, not every charge is automatically refundable.

Refunds may be considered if you were charged in error, if a duplicate payment was processed, or if a payment was made for a service that was not delivered as described.

We may also review refund requests where there is a clear billing mistake, technical failure, or documented account issue that prevented the approved service from operating as expected.

Refunds are generally not available for completed onboarding work, approved routing setup, telephony provisioning, or live call operations that have already been delivered or consumed.

If a business has already received approved platform access, live routing, tracking resources, or other agreed operational setup, Revloop may decline a refund request for those completed services.

To request a refund, contact founder@revloopbeta.io with your account email, payment date, amount, and a short explanation of the issue.

We aim to review billing-related requests within a reasonable time and may ask for additional information before making a decision.

If you believe a payment was unauthorized or incorrect, please contact Revloop before filing a chargeback so we can review and try to resolve the issue directly.

Questions about this policy can be sent to founder@revloopbeta.io.

You can also review our Terms & Conditions and Privacy Policy.